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AI / ML Services


Agentic AI, generative AI and machine learning on AWS, from roadmap to production.

Agentic AI · Generative AI · Machine learning

From AI vision to production on AWS

Graaho designs, builds and runs AI solutions that deliver measurable business value: enterprise AI agents on Amazon Bedrock, machine learning on Amazon SageMaker, and computer vision and NLP for real-world use cases. Our own AI products are live on AWS Marketplace, and our AI work won the 2019 BASIS National ICT Award in Artificial Intelligence.

Koronik AI

AI agents & digital workforce platform: enterprise agents grounded in your own knowledge.

ALGOREC

AI recommendation engine for real-time personalized discovery.

SEHA

AI order-management agent for end-to-end food delivery.

Available on AWS MarketplaceBuilt on Amazon Bedrock
10M+Customers served daily by our clients’ AI agents
<1 secAgent response time, 24/7
3AI products on AWS Marketplace
2019BASIS National ICT Award in AI
AI / ML services

What we build

Three practice areas, one team that takes AI from roadmap to production.

01

Agentic & Generative AI

Enterprise AI agents built on Amazon Bedrock

AI agents that talk to customers on every channel, answer only from your verified knowledge, read documents and complete real tasks in your systems, around the clock.

  • Retrieval-augmented generation (RAG)
  • Web, WhatsApp, Messenger & voice
  • Live-agent handover with context
  • Multilingual conversations
  • Secure API & system integration
  • Guardrails & audit logs
02

Machine Learning & Analytics

Models that forecast, personalize and detect

We develop and operate ML models that unlock hidden patterns in your data: recommendation engines, forecasting and fraud detection, with real-time inference on AWS.

  • Recommendation engines
  • Forecasting & prediction
  • Fraud & anomaly detection
  • Real-time inference pipelines
  • SageMaker model hosting
  • MLOps & automation
03

Computer Vision, NLP & Document AI

Turn images, documents and text into data

Deep-learning models that detect, recognize and track objects, plus NLP and document agents that read, extract and validate forms, IDs and KYC files.

  • Object detection & recognition
  • OCR & intelligent document processing
  • KYC & form validation
  • Sentiment & intent analysis
  • Information extraction
  • Text classification
Our AI products

AI products available on AWS Marketplace

Procure and deploy Graaho’s AI products directly through your AWS account, with simplified billing.

AI agents platform

Koronik AI

AI agents & digital workforce platform

Enterprise AI agents grounded in your own knowledge. They talk to customers on every channel, read documents and complete real tasks in your systems, around the clock.

Amazon BedrockLambdaAPI GatewayDynamoDBLex
AI recommendation engine

ALGOREC

Personalized discovery in real time

Processes large-scale user interaction data to deliver personalized content in real time, boosting engagement and recommendation accuracy.

Amazon BedrockSageMakerLambdaS3CloudWatch
AI order management

SEHA

End-to-end food delivery agent

An AI-powered food delivery assistant that takes orders through natural conversation and simplifies menu browsing, ordering and delivery tracking.

Amazon LexLambdaDynamoDBAPI GatewaySNS
Enterprise-ready AI

Autonomy your compliance team can sign off on

AI that is safe to put in front of customers and auditors.

No made-up answers

Agents respond only from your verified knowledge base and escalate when unsure.

Live-agent handover

Conversations move to your staff with full context whenever a human is needed.

Enterprise security

AES-256 at rest, TLS 1.3 in transit, role-based access control and MFA, with full audit logs.

Deploy your way

Managed on AWS, in your own AWS account or fully on-premises, protected by AWS WAF.

How we deliver AI

From use case to live agent

STEP 01

Define

Agree the use case, the agent’s role and goals, and how success will be measured.

STEP 02

Ground

Add your knowledge, documents and business rules so every answer is accurate.

STEP 03

Connect

Integrate your channels and core systems through secure APIs.

STEP 04

Launch & improve

Go live, monitor quality and costs, and keep improving with real conversations.

Proven results

Agentic AI for digital banking

Case study · AI banking

Agentic AI customer support for IBB PLC

We delivered Koronik AI on Amazon Bedrock as an intelligent assistant integrated with Messenger and WhatsApp. It handles balance checks, statements and customer queries with human-like natural language understanding, at scale.

Amazon BedrockAPI GatewayAWS LambdaAmazon DynamoDBAWS IAMAmazon CloudWatch
Read the case study
24/7AI customer support
↓Lower contact-centre workload
Industries

Ready-made use cases for your industry

AI agents and models we deliver for regulated and customer-facing businesses.

BFSIBanks & financial services: balance checks, loan status, card issues, KYC and onboarding
TRAVELAirlines, hotels & travel: flight status, bookings and guest requests
GOVGovernment & public services: licences, appointments and complaints
EDUEducation & libraries: handwritten and printed forms read and filed
RETAILRetail & e-commerce: order tracking, product questions and lead capture
HR / ITYour own employees: secure answers on policy, SOPs and IT troubleshooting
Technology

AWS AI services we build with

Our AI stack is AWS-native for security, scale and simple procurement.

Amazon BedrockAmazon SageMakerAmazon LexAWS LambdaAmazon API GatewayAmazon DynamoDBAmazon S3Amazon CloudWatchAWS WAFAmazon SNSPythonApache Airflow

AWS team members certified in Machine Learning – Specialty and AI Practitioner.

Flexible engagement models

The right resource model for every project

Explore our services

More ways we can help

Discuss your AI vision with us.

We’ll map the use case, build a roadmap and show you an agent working on your data.